Terms of service
KHAEL™ Terms of Service
Welcome to KHAEL™.
By accessing or purchasing from our store, you agree to the following terms and conditions. These terms are designed to ensure a clear, transparent, and professional experience for all customers.
1. Overview
KHAEL™ is a developing fashion brand focused on structured, functional design. By using our website or placing an order, you agree to be bound by these Terms of Service.We reserve the right to update or modify these terms at any time.
2. Products & Availability
All products are subject to availability.
As part of our early-stage launch, certain items may be offered on a pre-order basis.
We aim to present our products as accurately as possible, including descriptions, colors, and details. However, slight variations may occur.
3. Pre-Orders
KHAEL™ operates limited pre-order releases.
- Production begins once the required number of orders is reached
- Customers will receive updates throughout the production process
- If the minimum number of pre-orders is not reached within the stated time period, all payments will be fully refunded
- Once production has started, pre-orders cannot be cancelled
By placing a pre-order, you acknowledge and accept these conditions.
4. Pricing
All prices are listed in NOK unless otherwise stated.
KHAEL™ reserves the right to adjust pricing at any time.
Early-bird or promotional pricing is limited and may not be available after the initial launch phase.
5. Payments
All payments are processed securely through Shopify and its integrated payment providers.
By completing a purchase, you confirm that:
- You are authorized to use the payment method
- All billing information provided is accurate
6. Shipping & Delivery
Shipping times may vary depending on product availability and location.
For pre-orders:
- Production and shipping timelines will be communicated clearly
- Delays may occur, but customers will be kept informed throughout the process
KHAEL™ is not responsible for delays caused by external shipping carriers.
7. Returns & Refunds
We offer a 14-day return policy on eligible items.
To qualify:
- Items must be unused and in original condition
- Returns must be requested within 14 days of delivery
Pre-orders follow separate conditions as outlined above.
8. Intellectual Property
All content on this website, including branding, logos, product designs, and visuals, is the property of KHAEL™.
Unauthorised use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
KHAEL™ shall not be held liable for:
- Indirect or incidental damages
- Delays outside of our control
- Misuse of our products
Our liability is limited to the value of the purchased product.
10. Privacy
Customer information is handled securely and in accordance with applicable data protection laws.
We do not sell or misuse personal data.
11. Contact
For any questions regarding these Terms of Service, please contact:
support@khaelcreations.com
KHAEL™ — Make It Yours.